Partners Healthcare - COI

Conflict of Interest Reporting Module

Partners Healthcare (now Mass General Brigham) is a national leader in biomedical research, bringing together more than a dozen major hospitals and healthcare networks.

Challenge

Partners Health was managing their Conflict of Interest reporting manually, and only receiving responses from 30% of the applicants.  This posed a compliance risk, was time-consuming, prone to errors, and costly to maintain onsite and offsite storage of documents. 

Partners engaged Osprey Software to develop a module within the Insight application to manage their Conflict of Interest reporting needs.

“For managers overseeing the COI compliance program, the System provides a convenient overview of the progress of researchers completing their forms and alerts them when forms are overdue.”

In sum, the COI Reporting Module has:

  • Provided an online solution, improving efficiency for both participants and reporting teams 
  • Significantly reduced the risk of potential conflicts of interest
  • Increased the participation response rate from 30% to 100%
  • Reduced costs and resources required to support compliance procedures
  • Reduced costs and resources needed to monitor compliance
  • Eliminated barriers to improving reporting processes

Solution

“The Partners COI Reporting System is a web-based solution that efficiently captures, tracks, and reports on the COI disclosure forms required for thousands of researchers, board members, and faculty members. It also provides a configurable workflow that can support evolving COI disclosure policies, as well as review and approval processes.”

Osprey built a COI Reporting System from the ground up based on Partners’ existing COI reporting processes, while also reflecting COI best practices. The system protects Partners by ensuring that its research efforts are conducted in strict compliance with the latest Public Health Service COI regulations offered by the National Institutes of Health.

The System provides a FormsWizard™ with templates for interactive forms and questionnaires to enable easy customization of content. It is also streamlined and easy to use, in turn promoting compliance.

The System’s online questionnaires automatically adjust in real-time based on the responses given by participants and prompt the input of necessary details. Additional information is requested only when a potential conflict is detected. If participants cannot complete the questionnaire in one session, the System will automatically remind them to complete it at a later time.

For managers overseeing the COI compliance program, the System provides a convenient overview of the progress of researchers completing their forms and alerts them when forms are overdue.

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